Customer Notification

October 23, 2024

OMNI 3000/6000 FLOW COMPUTERS LIFECYCLE UPDATE

Dear Valued Customer,

OMNI has served the oil and gas market distinction for almost 35 years. Our products have consistently demonstrated exceptional durability and long service life. Throughout this time, OMNI has remained committed to delivering high-quality solutions that meet the evolving needs of our customers.

In 2013, we established an end-of-life timeline of ten years to sunset the OMNI 3000/6000 flow computers. In 2022, OMNI reaffirmed the Active status of the products OMNI 3000/6000 flow computers. However, to align with the current scenarios where certain components and parts availability become limited, adjustments on the product timelines are needed.

1. LIFECYCLE UPDATE

The OMNI 3000/6000 products have reached an End-of-life Manufacturing phase. This means that sales of the product and modules are restricted to existing inventory during 2025.

2. SUPPORT AVAILABILITY

Following the End-of-life phase in 2025, OMNI 3000 and OMNI 6000 flow computers will continue to receive hardware support as long as modules remain available. Technical support will be provided for an additional three (3) years.

3. RECOMMENDED USER ACTION

The OMNI 4000/7000 represents the migration path from the OMNI 3000/6000. These products provide the same reliability and long service life. They are tested to meet international standards and comply with industry technical requirements. A comprehensive Management of Change, Forecasting and Procurement process is essential to ensure no disruption to existing operations.

Please contact OMNI Flow Computers, Inc. or email to: quality@omniflow.com for clarification and assistance.

Sincerely,

OMNI Flow Computers, Inc.