Customer Notification

May 23, 2023

OMNI Supply Chain Disruption Update

Dear Valued Customer,

Supply chain disruption remains a major global challenge for many industries. In the electronics sector, it continues to impact the availability of parts due to material shortages. This is causing extended delays in delivery times for some components. This is a dynamic situation that requires constant monitoring and quick action to seize opportunities.

OMNI is working relentlessly to mitigate disruptions by increasing inventory levels, renegotiating purchase agreements, diversifying suppliers, and working closely with current suppliers to expedite and enable order delivery. These initiatives added to internal actions allow us to ensure you that OMNI has sufficient stock to support our large installed base worldwide, future orders, critical repairs, and warranty replacements.

We understand that this unforeseen global situation continues to cause frustration. Some customers may receive offers outside OMNI to upgrade their computers from unauthorized service providers who may potentially use non certified OMNI components from unknown sources. Therefore, we need to emphasize that only OEM factory-tested and supplied replacement parts are recommended. Maintaining operational uptime and avoiding compromising the electronic and software integrity of the flow measurement system must be a customer’s primary objective.

Again, we apologize for any inconvenience the supply chain disruption may have caused. Your questions are welcome. OMNI appreciates your understanding, patience, support, and continued business.


OMNI Flow Computers, Inc.